Privacy Policy

1. Identity of the Data Controller

MyatHotel operates this platform as an international editorial website dedicated to casino hotels, hotel discovery, and affiliate referral services. Controller: MyatHotel. Registered Address: Αυρας, Kokkoni 200 02, Greece. Telephone: +30 27420 33108. Email: [email protected]. For the purposes of applicable data protection legislation, MyatHotel acts as the controller in respect of personal data collected through this platform.

2. Nature and Scope of the Platform

MyatHotel provides editorial content, hotel reviews, destination guidance, comparison functionality, and affiliate referral services relating to casino hotels. The platform enables users to discover and compare properties and, where relevant, to access third-party booking providers through external links. MyatHotel does not own, manage, or operate hotels and does not conclude reservations in its own name unless expressly stated otherwise. Its function is limited to the publication of independent editorial content and the referral of users to external booking services. MyatHotel processes personal data in a lawful, fair, transparent, and secure manner across the jurisdictions in which it operates, including, where applicable, the European Union, Australia, New Zealand, and Canada.

3. Categories of Personal Data Collected

MyatHotel may collect and process personal data in the following categories, depending on the manner in which a user interacts with the platform: data provided directly by the user, including the user's name, email address, and any additional information voluntarily submitted when contacting MyatHotel, requesting materials, subscribing to updates, seeking support, or making an enquiry; preference and travel-related data, including destinations, hotel interests, casino-related preferences, selected filters, and other information entered by the user while using search, planning, or comparison tools available on the platform; technical and usage data, including the user's IP address, browser type, device type, operating system, referral source, pages visited, session duration, and website interaction data collected through cookies and similar technologies; affiliate and referral data, including referral information, click identifiers, booking attribution data, and limited confirmation signals received from relevant affiliate or booking partners where a user follows a booking or partner link; and communication records, including correspondence, support requests, complaints, and other communications retained for service administration, dispute handling, and quality assurance purposes.

4. Purposes of Processing

Personal data is processed solely for legitimate and defined purposes connected with the operation, maintenance, and development of the platform. MyatHotel may process contact details in order to respond to enquiries, provide requested materials, deliver support, and administer communications with users. MyatHotel may process preference and behavioural data in order to improve search functionality, refine editorial recommendations, and personalise the user experience. MyatHotel may process technical and analytics data in order to operate the platform, monitor performance, enhance usability, and maintain the security and integrity of its systems. MyatHotel may process affiliate and referral data in order to track referrals, attribute bookings, validate commissions, and administer relationships with affiliate and booking partners. Personal data may also be processed where necessary to comply with legal obligations, prevent abuse or unauthorised activity, enforce applicable terms, and protect the rights, property, or safety of MyatHotel, its users, and relevant third parties.

5. Legal Bases for Processing Under EU Law

Where the General Data Protection Regulation or other applicable European data protection laws apply, MyatHotel relies on one or more of the following legal bases for processing personal data. MyatHotel relies on consent where the user subscribes to communications, requests optional materials, or agrees to the use of non-essential cookies or similar technologies. MyatHotel relies on legitimate interests where processing is necessary for the operation, analysis, security, improvement, and commercial administration of the platform, provided that such interests are not overridden by the rights and freedoms of the data subject. MyatHotel relies on contractual necessity or steps taken at the request of the data subject prior to entering into a contract where processing is necessary to provide a service or respond to a request initiated by the user. MyatHotel relies on compliance with legal obligations where processing is required under applicable law or regulatory requirements.

6. Cookies and Similar Tracking Technologies

MyatHotel uses cookies and comparable technologies to ensure the proper functioning of the platform, analyse usage, improve performance, and support affiliate tracking and attribution. Such technologies may include strictly necessary cookies required for core functionality, analytics cookies used to understand and improve website performance, and affiliate tracking cookies used to record and attribute partner-related activity. Where required by applicable law, MyatHotel obtains the user's consent before placing or activating non-essential cookies. Users may manage their preferences through the cookie consent mechanism provided on the platform or through their browser settings.

7. Disclosure of Personal Data to Third Parties

MyatHotel may disclose personal data to third parties only where such disclosure is necessary for the provision, operation, support, or lawful administration of the platform. Such recipients may include booking and affiliate partners, analytics service providers, email delivery providers, hosting and infrastructure providers, support service providers, and legal, accounting, or other professional advisers. Where third parties process personal data on behalf of MyatHotel, such processing is carried out pursuant to appropriate contractual arrangements and only for specified and legitimate purposes.

8. International Transfers of Personal Data

Due to the international nature of certain service providers and technical infrastructure, personal data may be transferred to, stored in, or otherwise processed in jurisdictions outside the user's country of residence. Where personal data originating from the European Economic Area is transferred internationally, MyatHotel relies on recognised transfer mechanisms, including adequacy decisions adopted by the European Commission and, where appropriate, Standard Contractual Clauses or equivalent safeguards. Depending on the services used, personal data may be processed in the European Union, Canada, Australia, New Zealand, and other jurisdictions relevant to MyatHotel's operations or technical infrastructure.

9. Data Retention

MyatHotel retains personal data only for as long as is necessary to fulfil the purposes for which the data was collected, including for the purposes of satisfying legal, regulatory, accounting, reporting, and compliance requirements. Enquiry and communication records may be retained for up to 12 months following the last interaction. Subscription-related data may be retained until the user unsubscribes or is deemed inactive. Analytics data is retained for limited periods appropriate to its purpose. Affiliate and financial records may be retained for longer periods where necessary for reporting, taxation, accounting, or legal compliance. Where personal data is no longer required, MyatHotel will delete, anonymise, or otherwise securely dispose of such data, as appropriate.

10. Security of Personal Data

MyatHotel implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Such measures may include secure systems architecture, access controls, monitoring procedures, and other safeguards proportionate to the nature of the data processed and the risks involved.

11. Personal Data Breaches

MyatHotel takes all suspected personal data breaches seriously and will investigate them without undue delay. Where required by applicable law, MyatHotel will notify affected individuals and the competent supervisory or regulatory authority within the timeframes prescribed by law.

12. Rights of Data Subjects by Jurisdiction

The rights available to individuals in relation to their personal data depend on the laws applicable in their jurisdiction. In the European Union, subject to applicable law, individuals may have the right to request access to, rectification of, erasure of, restriction of processing of, or portability of their personal data, may object to certain processing activities, and may withdraw consent where consent constitutes the legal basis for processing; in addition, individuals may lodge a complaint with the competent supervisory authority in the Member State of their habitual residence, place of work, or the place of the alleged infringement. In Australia, individuals may have rights to access and correct personal data and to submit complaints to the Office of the Australian Information Commissioner. In New Zealand, individuals may have rights to access and correct personal data under applicable law. In Canada, individuals may have rights to access and correct personal data and to challenge compliance with applicable privacy legislation.

13. Submission of Privacy Complaints

Any questions, concerns, or complaints relating to the processing of personal data may be submitted to: [email protected]. To enable proper review, the complaint should include sufficient information regarding the matter raised. MyatHotel aims to respond within 30 days, unless a different period is required or permitted by applicable law. If the individual is dissatisfied with the response provided, they may refer the matter to the competent data protection or privacy authority in their jurisdiction.

14. Children's Privacy

The platform is not directed to children and is not intended for use by individuals under the age of 18. MyatHotel does not knowingly collect personal data from children. Where MyatHotel becomes aware that personal data relating to a person under 18 has been collected, it will take appropriate steps to delete such data without undue delay.

15. Amendments to This Privacy Policy

MyatHotel reserves the right to amend or update this Privacy Policy from time to time in order to reflect changes in legal requirements, regulatory expectations, business practices, or platform functionality. Any revised version will be published on this page, and the Effective Date stated above will be updated accordingly. Continued use of the platform after the publication of changes may constitute acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.